Customers visit DIY stores for various reasons, from everyday purchases to seeking advice for transformative projects. To accommodate diverse customer scenarios, deploy solutions that quickly guide them to suitable products, or inspire purchasing complete projects, both in-store and remotely.
Display Endless Aisle In-Store
Empower your store associates to become experts in every category by providing a solution that includes intuitive search and filter capabilities to your endless aisle. This enables them to find the best products tailored to the specific needs of each customer and improves conversion.
Supports Complex Products
Our assisted selling solution is tailor-made for DIY stores, enabling you to apply numerous colour, style, and size parameters to each item. This empowers your team to present customers with the perfect choices, every time.
Inspire Transformation Projects
For larger transformation projects, inspire customers to 'purchase the look' of a new bathroom or garden. Easily browse or search a catalogue of designs to help pinpoint the style, and send to their personal email or WhatsApp.
Project Creation & Bundling
Collect all the items needed for a specific project by the customer’s side by selecting and arranging individual items using a drag-and-drop interface, and then conveniently bundle all the chosen items into a single basket for easy purchase.
Promote Add-On Services
Up-sell items that are typically purchased with the existing items in the basket, or add services such as installation or extended warranties, allowing store associates to manage the entire path-to-purchase through a single application.
Create Universal Baskets
Enable customers to create digital baskets that combine in-store products with items from various other channels. They can choose to purchase in-store, save them to their online profile, or send them via email or WhatsApp for purchasing at a later date.
Flexible Payment & Fulfilment
Provide your customers with flexible payment options for larger ticket purchases, allowing them to choose their preferred method, such as convenient "Buy Now Pay Later" options or in-store financing. Moreover, extend their freedom of choice by offering flexible delivery methods, enabling them to receive the goods according to their preferences and convenience.
Progressive Web Apps
Equip customers with digital self-service capabilities on their own device and give them the power to easily discover products, check availability, build baskets and checkout anywhere in-store.
Self-Service Product Discovery
For larger store formats, eliminate the need for customers to search for an item (or store associate) by introducing self-service kiosks. These kiosks allow customers to browse the endless aisle, locate products in-store and request assistance should they need it.
Self-Checkout Kiosks
For customers seeking a quick in-store experience, deploy self-service kiosks to help them bypass queues and effortlessly complete the final step of their purchase journey without the need for assistance.
Vertical Overview
Download this vertical overview sheet to share details of our tailored solutions for DIY stores with colleagues.
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