Enhance the shopping experience by enabling easy discovery from the endless aisle of your shoe collection, and eliminate the biggest frustration for shoppers - waiting for products to be brought from the stockroom to the shop floor.
Efficient Search & Discover
Scan a barcode displayed beneath a shoe on the wall to instantly reveal availability and product information, or use the powerful search and filter functionality to display recommendations from the full endless aisle catalogue.
Inspirational Selling Content
Inspire customers to purchase from your shoe collection by displaying inspirational content alongside the shoes. This can include detailed descriptions, photography, User Generated Content and complementary products to help them complete the look.
Record Customer Preferences
Enhance future in-store and online interactions, as well as marketing campaigns, by capturing customers' specific shoe size, heel height, and style preferences in-store and save them to their comprehensive 360 profiles.
Request Items from Stockroom
Request items to be brought to the shop floor through Mercaux's App and provide back-of-house staff with an easy-to-use task list of the next items to bring to the shop floor, significantly reducing wait times for customers wanting to try on shoes in their size.
Bespoke Shopping Experiences
Harness the power of past omnichannel interactions to automatically generate personalised recommendations from your collection tailored to cater to the specific preferences of regular customers and shoe collectors.
Progressive Web App
Equip customers with digital self-service capabilities on their own device and give them the power to easily discover products, check availability, build baskets and checkout anywhere in-store.
Sell Remotely from Store
Continue the conversation from store or initiate brand new conversations via email, SMS, or WhatsApp, leveraging insights from a customer’s 360° omnichannel profile, such as upcoming birthdays or newly added designs from their favourite brands.
Create Universal Baskets
Enable customers to create digital baskets that combine in-store products with items from various other channels. They can choose to purchase in-store, save them to their online profile, or send them via email or WhatsApp for purchasing at a later date.
Offer Flexible Fulfilment
Allow customers to choose from all fulfilment methods from store and support store associates in fulfilling omnichannel orders, such BOPIS, ROPIS and Click & Collect.
Vertical Overview
Download this vertical overview sheet to share details of our tailored solutions for Footwear stores with colleagues.
Contact Us for a Personal Demo
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